Shipping & Returns

Please note that currently we only sell and ship orders within the United States.

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All of our bandana orders are shipped via USPS. Since our bandanas are primarily made-to-order, each order takes approximately 3-5 days to be made and ready to be shipped. Once the order is shipped, it may take 5-7 business days to arrive based on your specific location and the postal service.

We are not responsible for any lost or stolen packages.

Polka Dot Pups Boutique is not responsible if you entered an incorrect shipping address. If you realize the address is incorrect before we have shipped your order please let us know immediately. However, once an order has shipped we are unable to stop a package or change the destination. So, please double check that the address you have entered is correct BEFORE submitting your order.

Polka Dot Pups Boutique does not accept returns or exchanges since our bandanas are made-to-order. However, if there is an issue with your order please send us an email within 24 hours of receiving your order and we will do our best to accommodate you.